Please read this Privacy Policy carefully, as the processing of your personal data requires that you understand and accept the terms and conditions contained herein.
- Casa Kalu is the entity responsible for the collection and processing of personal data and may, in the course of its activities, engage third parties for the purposes specified herein.
- Personal data refers to any information of any kind, regardless of its medium—including audio and images—that relates to an identified or identifiable natural person. An identifiable person is any individual who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to their physical, physiological, mental, economic, cultural, or social identity.
- Casa Kalu collects and processes, among other things, the following personal data:
- Reservations: Name, email address, phone number, address,
- payment method, and booking details;
- Recruitment: Name, email address, and resume
- When you browse the website, Casa Kalu may collect information about your computer, including your IP address, operating system, and browser, for administrative purposes and to compile information for our advertisers.
- Casa Kalu assumes that the data has been provided by the data subject or that the data subject has given permission for its collection, and assumes that the data is accurate and up-to-date.
- Personal data may be collected in the following ways:
- a) Email;
- b) Website;
- c) Phone calls;
- d) In person.
- The collected data is processed and stored electronically, in strict compliance with personal data protection laws, in a database created specifically for this purpose by Casa Kalu or by companies it has commissioned.
- Some personal data collected on the website is mandatory, and if this data is missing or incomplete, Casa Kalu may not be able to provide you with the requested services or information. In each individual case, Casa Kalu will inform you of the mandatory nature of providing the relevant personal data.
- In accordance with data protection principles, Casa Kalu may process your personal data only for specific purposes and when there is a legal basis for doing so. Casa Kalu uses your data for the following purposes and on the following grounds:
- Based on the B&B/vacation rental service agreement we have entered into with you, we process your data for the following purposes:
- a) Managing your reservation and stay
- b) Quote requests, information about, and confirmations of reservations
- c) Recording preferences (preferred room, mobility needs, meals, etc.)
- d) Billing and verification of payment methods
- e) Providing information necessary for your stay at the guesthouse
- f) Customer service
- In accordance with our legal obligations, we process your data for the following purposes:
- g) Complaint management
- h) Compliance with other legal or regulatory obligations.
- The data collected and stored by Casa Kalu may be disclosed to the following parties, in compliance with the duty of confidentiality and the principle of the purpose for which it was collected:
- a) Judicial or administrative authorities, in cases where such disclosure is required by law;
- b) Recruitment and selection agencies;
- c) subcontractors who process the data on behalf of Casa Kalu and in accordance with the purposes specified by Casa Kalu.
- In accordance with the provisions of the Personal Data Protection Act, we guarantee your right to access, update, correct, delete, transfer, and have your personal data erased. You may also file complaints with the national authority (CNPD).
- These rights may be exercised by contacting us at the following email address: info@casa-kalu.com.
- The period for which the data is stored varies depending on the purpose for which the information is processed. In the absence of a specific legal requirement, the data will be stored and retained only for as long as necessary for the purposes for which it was collected or subsequently processed; after this period has expired, the data will be deleted.
- Casa Kalu is committed to ensuring the security of your data. To this end, we have implemented various technical and organizational security measures to protect the personal data provided to us against unauthorized use, loss, misuse, alteration, processing, or access, as well as against any other form of unauthorized processing.
- Notwithstanding the security measures implemented by Casa Kalu, users must take additional security precautions, such as ensuring that they use properly configured security devices and browsers with active firewalls, antivirus, and antispyware software, verifying the authenticity of the websites they visit online, and avoiding websites whose reputation they do not trust.
- Casa Kalu may also disclose data to third parties in connection with investigations, inquiries, and judicial and/or administrative proceedings or similar matters, provided that a corresponding court order is in place.
- When transferring data to third countries that are not part of the European Union or the European Economic Area, Casa Kalu complies with legal requirements, particularly regarding the adequacy of the destination country’s data protection standards and the requirements applicable to such transfers, and personal data is not transferred to countries that do not provide adequate security and protection guarantees.
- When using Casa Kalu’s social media platforms, data may be transferred to social media service providers that may be based outside the European Union or the European Economic Area. Casa Kalu is not responsible for the data that users make available on social media platforms.
- Casa Kalu reserves the right to make adjustments or changes to this Privacy Policy at any time; such changes will be duly published on this website: casa-kalu.com
COOKIE-NOTICE
Cookies are small text files stored on your computer via your browser; they contain only information about your preferences and do not include your personal data. Cookies are used
to determine the usefulness, appeal, and frequency of use of our website, to enable faster and more efficient browsing, and to prevent you from having to re-enter the same information repeatedly.
There are two types of cookies that can be used:
- Persistent cookies – cookies that are stored on your device (PC, cell phone, or tablet) by your browser and are used whenever you revisit our website. They are generally used to tailor your browsing experience to your interests, which allows us to provide a personalized service.
- Session cookies – These are temporary cookies that remain in your browser’s cookie cache until you leave the website. The information collected by these cookies is used to analyze web traffic patterns, which allows us to identify issues and provide a better browsing experience.
- Strictly Necessary Cookies – These cookies enable you to browse the website, use its applications, and access secure areas of the site. Without these cookies, the requested services cannot be provided.
- Analytical Cookies – Used anonymously to compile and analyze statistics in order to improve the website’s performance.
- Functionality cookies – Store the user’s preferences regarding the use of the website, so that it is not necessary to reconfigure the website on every visit.
- Third-party cookies – Measure the success of applications and the effectiveness of third-party advertising. They can also be used to personalize a widget with the user’s data.
- Advertising cookies – Tailor advertisements to each user’s interests in order to align advertising campaigns with user preferences, limit the number of ad impressions, and measure the effectiveness of advertising and the success of the website’s organization.
All browsers allow users to accept, reject, or delete cookies by selecting the appropriate settings in their browser. Cookies can be configured via the “Options”
or “Settings” menu in your browser. However, please note that disabling cookies may prevent some web services from functioning properly, which could partially or completely impair your browsing experience on the website. For more information about cookies and their use, we recommend the following link: http://www.youronlinechoices.com
