Data protection

Please read this Privacy Policy carefully, as the
processing of your personal data implies knowledge and acceptance of the
conditions contained herein.

• Casa Kalu is the data controller responsible for the collection and processing of personal data and may, within the scope of its activities, use agencies commissioned by it for the purposes stated here.
• Personal data means any information of any kind, regardless of its carrier, including sound and images, relating to an identified or identifiable natural person. An identifiable person is one who can be identified, directly or indirectly, in particular by reference to or by reference to an identification number or to one or more factors specific to his or her physical, physiological, mental, economic, cultural or social identity.
• Casa Kalu collects and processes the following personal data, among others:
  • Reservations: Name, e-mail address, telephone number, address,
  • Payment method and booking details;
  • Recruitment: Name, e-mail address and curriculum vitae
• When browsing the website, Casa Kalu may collect information about the computer, including the IP address, the operating system and the browser used for administrative purposes and the compilation of information for our advertisers.
• Casa Kalu assumes that the data has been provided by the data owner or that the data owner has given permission for this and assumes that the data is true and up-to-date.
• Personal data may be collected in the following ways:
  a) Email;
  b) Website;
  c) Telephone calls;
  d) In person.
• The data collected will be processed and stored in a computerized database created specifically for this purpose by Casa Kalu or the companies contracted by it, in strict compliance with the legislation on the protection of personal data.
• Some personal data collected on the Website is mandatory, and in the event of the absence or inadequacy of such data, Casa Kalu may not be able to provide you with the requested services or information. In each individual case, Casa Kalu will inform you of the mandatory nature of the provision of the personal data in question.
• In accordance with the principles of data protection, Casa Kalu may only process your personal data for specific purposes and if there is a legal basis for this. Casa Kalu uses your data for the following purposes and on the basis of the following grounds:
  • On the basis of the B&B/holiday home service contract concluded with you, we process your data for the following purposes:
    a) Management of the reservation and the stay
    b) Budget requests, information about and confirmation of reservations
    c) Registration of preferences (preferred room, mobility, food, etc.)
    d) Billing and verification of means of payment
    e) Provision of information necessary for your stay at the guest house
    f) Customer service
  • In accordance with legal obligations, we process your data for the purposes of:
    g) Complaint management
    h) Compliance with other legal or regulatory obligations.
• The data collected and stored by Casa Kalu may be communicated, in compliance with the obligation of confidentiality and the principle of the purpose that led to their collection, to the following entities:
  a) judicial or administrative authorities, in cases where such communication is mandatory;
  b) recruitment and selection companies;
  c) subcontractors who process the data on behalf of Casa Kalu and in accordance with the purposes defined by it.
• In accordance with the provisions of the Personal Data Protection Act, we guarantee you the right to access, update, rectify, erase, portability and delete your personal data. You can also file a complaint with the national authority (CNPD).
• You can exercise these rights via the following e-mail address info@casa-kalu.com.
• The period for which the data is stored varies depending on the purpose for which the information is processed. If there is no specific legal requirement, the data will only be stored and retained for as long as is necessary for the purposes for which it was collected or subsequently processed, after which time the data will be deleted.
• Casa Kalu is committed to ensuring the security of your data. To this end, we have taken various technical and organizational security measures to protect the personal data provided to us against unauthorized use, loss, misuse, alteration, processing or access and against any other form of unauthorized processing.
• Notwithstanding the security measures practiced by Casa Kalu, the User must take additional security measures, such as ensuring that he/she uses properly configured security-related devices and browsers with active firewall, anti-virus and anti-spyware, and verify the authenticity of the websites you visit on the Internet and avoid websites whose reputation you do not trust.
• Casa Kalu may also transfer data to third parties in the context of investigations, inquiries and judicial and / or administrative proceedings or of a similar nature, provided that a corresponding court order has been issued.
• For data transfers to third countries that are not part of the European Union or the European Economic Area, Casa Kalu complies with the legal provisions, in particular with regard to the suitability of the country of destination for the protection of personal data and the requirements applicable to such transfers, and personal data is not transferred to countries that do not offer security and protection guarantees.
• When using Casa Kalu's social networks, data may be transferred to providers of social media services that may be based outside the European Union or the European Economic Area. Casa Kalu is not responsible for the data that the user makes available on social networks.
• Casa Kalu reserves the right to make adjustments or changes to this Privacy Policy at any time, these changes will be duly published on this website: casa-kalu.com

COOKIE POLICY

Cookies are small software text files that are stored on your computer via the browser and only contain information about your preferences and therefore not your personal data. Cookies are used
to determine the usefulness, interest and number of uses of our website in order to enable faster and more efficient surfing and to avoid repeated entry of the same information.

There are two groups of cookies that can be used:

• Persistent cookies - cookies that are stored in your access device (PC, cell phone and tablet) in the browser and are used whenever you visit our website again. In general, they are used to guide browsing according to the user's interests, which allows us to provide a personalized service.
•  Session cookies - are temporary cookies that remain in your browser's cookie archive until you leave the website. The information obtained from these cookies is used to analyze patterns of traffic on the web, which allows us to identify problems and provide a better browsing experience.
•  Strictly necessary cookies - Enable you to browse the website and use its applications, as well as access secure areas of the website. Without these cookies, the requested services cannot be provided.
•  Analytical cookies - Used anonymously to create and analyze statistics in order to improve the functioning of the website.
•  Functionality cookies - Preserve the user's preferences regarding the use of the website, so that it is not necessary to reconfigure the website on each visit.
•  Third-party cookies - Measure the success of applications and the effectiveness of third-party advertising. They can also be used to personalize a widget with the user's data.
•  Advertising cookies - Target advertising to the interests of each user in order to tailor advertising campaigns to user preferences and limit the number of times an advertisement is displayed, thereby measuring the effectiveness of advertising and the success of the website's organization.

All browsers allow the user to accept, reject or delete cookies
by selecting the appropriate
definitions in the respective browser. Cookies can be configured via the "Options" menu
or "Settings" of your browser.
However, it should be noted that disabling cookies may prevent some
web services from functioning correctly, which may partially or completely affect your browsing experience on the website
.
For more information about cookies and their use, we recommend
the following link: http://www.youronlinechoices.com